Sonos incident

Jukeboxy Music - Playback issues

Critical Resolved View vendor source →

Sonos experienced a critical incident on September 26, 2025 affecting Jukeboxy Music, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 04:34 PM UTC
Resolved
Sep 26, 2025, 07:53 PM UTC
Duration
3h 18m
Detected by Pingoru
Sep 26, 2025, 04:34 PM UTC

Affected components

Jukeboxy Music

Update timeline

  1. identified Sep 26, 2025, 04:34 PM UTC

    We've identified a problem with Jukeboxy Music on Sonos and are working with them on a fix. You may be unable to start playing music from Jukeboxy Music until it’s resolved.

  2. resolved Sep 26, 2025, 07:53 PM UTC

    This incident has been resolved.