Sonos incident

Alexa Setup Outage

Major Resolved View vendor source →

Sonos experienced a major incident on September 25, 2026 affecting Alexa Voice Control, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 03:38 PM UTC
Resolved
Sep 25, 2026, 05:02 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 25, 2026, 03:38 PM UTC

Affected components

Alexa Voice Control

Update timeline

  1. identified Sep 25, 2026, 03:38 PM UTC

    There's currently an outage with adding Alexa to your Sonos System. We are currently working on a fix. Thank you for your patience.

  2. resolved Sep 25, 2026, 05:02 PM UTC

    This incident has been resolved.