Solidgate Outage History

Solidgate is up right now

Solidgate had 37 outages in the last 2 years totaling 10h 29m of downtime — averaging 1.5 incidents per month.

There were 37 Solidgate outages since May 29, 2025 totaling 10h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.solidgate.com

Minor October 16, 2025

Paypal has issue on their side

Detected by Pingoru
Oct 16, 2025, 03:27 PM UTC
Resolved
Oct 16, 2025, 04:46 PM UTC
Duration
1h 19m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 3 updates
  1. identified Oct 16, 2025, 03:27 PM UTC

    Paypal has an issue on their side. We are currently experiencing issues with PayPal. Our team is investigating the impact and working with the provider to resolve the issue.

  2. monitoring Oct 16, 2025, 04:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 16, 2025, 04:46 PM UTC

    Issue involving our 3rd Party partner, PayPal, has been fully resolved. The issue started at 15:10 UTC and finished at 16:26 UTC.

Read the full incident report →

Major October 15, 2025

TrustPay has issue on their side

Detected by Pingoru
Oct 15, 2025, 12:58 AM UTC
Resolved
Oct 15, 2025, 03:30 AM UTC
Duration
2h 32m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 3 updates
  1. identified Oct 15, 2025, 12:58 AM UTC

    TrustPay has an issue on their side. We're currently experiencing issues with TrustPay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

  2. monitoring Oct 15, 2025, 02:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2025, 03:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 2, 2025

Provider Nuvei has issue on their side

Detected by Pingoru
Oct 02, 2025, 05:22 PM UTC
Resolved
Oct 02, 2025, 05:55 PM UTC
Duration
33m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
  1. monitoring Oct 02, 2025, 05:22 PM UTC

    Provider Nuvei has an issue on their side. We're currently experiencing issues with Provider Nuvei . Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

  2. resolved Oct 02, 2025, 05:55 PM UTC

    Issue involving our 3rd Party partner Nuvei, has been fully resolved. Issue started at 16:35 UTC and finished at 17:36 UTC. This issue has been fully resolved.

Read the full incident report →

Notice October 1, 2025

Solidgate acquiring has an issue

Detected by Pingoru
Oct 01, 2025, 08:33 AM UTC
Resolved
Oct 01, 2025, 09:11 AM UTC
Duration
38m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
  1. monitoring Oct 01, 2025, 08:33 AM UTC

    We experienced short-term issues impacting card scheme processing on Solidgate acquiring side. Our team identified that the incident was related to scheme connectivity, worked with the provider, and the service is now stable. We continue monitoring closely and will provide updates if necessary.

  2. resolved Oct 01, 2025, 09:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 24, 2025

Paycom has issue on their side

Detected by Pingoru
Aug 24, 2025, 06:58 PM UTC
Resolved
Aug 24, 2025, 08:19 PM UTC
Duration
1h 21m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
  1. monitoring Aug 24, 2025, 06:58 PM UTC

    Paycom has issue on their side We're currently experiencing issues with Paycom. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it. We will continue monitoring and provide a new update if required.

  2. resolved Aug 24, 2025, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 4, 2025

Valitor has issue on their side

Detected by Pingoru
Aug 04, 2025, 09:57 AM UTC
Resolved
Aug 04, 2025, 11:51 AM UTC
Duration
1h 54m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
  1. monitoring Aug 04, 2025, 09:57 AM UTC

    Valitor has an issue on their side We're currently experiencing issues with Valitor. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it. We will continue monitoring and provide a new update if required.

  2. resolved Aug 04, 2025, 11:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 31, 2025

Reporting service partial degradation

Detected by Pingoru
Jul 31, 2025, 11:43 PM UTC
Resolved
Jul 31, 2025, 11:55 PM UTC
Duration
12m
Affected: Reporting
Timeline · 2 updates
  1. monitoring Jul 31, 2025, 11:43 PM UTC

    Between 20:15 and 23:15 UTC, we observed elevated 500 errors across all reporting endpoints. A portion of requests failed during this time. Our team has identified the issue and applied a fix. We're monitoring the system closely and will provide further updates if needed.

  2. resolved Jul 31, 2025, 11:55 PM UTC

    The incident has been fully resolved by the team. Only reporting system was partially affected during the incident. Now everything is OK.

Read the full incident report →

Notice July 29, 2025

Truevo has issue on their side

Detected by Pingoru
Jul 29, 2025, 02:51 PM UTC
Resolved
Jul 29, 2025, 03:46 PM UTC
Duration
55m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
  1. monitoring Jul 29, 2025, 02:51 PM UTC

    Truevo has issue on their side We're currently experiencing issues with Truevo. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it. We will continue monitoring and provide a new update if required.

  2. resolved Jul 29, 2025, 03:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2025

Dlocal has issue on their side

Detected by Pingoru
Jul 07, 2025, 03:53 PM UTC
Resolved
Jul 07, 2025, 04:05 PM UTC
Duration
12m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
  1. monitoring Jul 07, 2025, 03:53 PM UTC

    Dlocal has issue on their side We're currently experiencing issues with Dlocal. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it. We will continue monitoring and provide a new update if required.

  2. resolved Jul 07, 2025, 04:05 PM UTC

    Issue involving our 3rd Party partner Dlocal, has been fully resolved. Issue started at 3:30 PM(UTC) and finished at 3:50 PM(UTC). This issue has been fully resolved.

Read the full incident report →

Critical June 11, 2025

Card payments stuck in processing status

Detected by Pingoru
Jun 11, 2025, 06:44 AM UTC
Resolved
Jun 11, 2025, 06:58 AM UTC
Duration
13m
Affected: Card Payments
Timeline · 3 updates
  1. identified Jun 11, 2025, 06:44 AM UTC

    We are currently investigating an issue with an elevated number of card payments that are stuck in processing status.

  2. monitoring Jun 11, 2025, 06:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2025, 06:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 5, 2025

Payment drop on the US payment form

Detected by Pingoru
Jun 05, 2025, 01:38 PM UTC
Resolved
Jun 05, 2025, 01:59 PM UTC
Duration
20m
Affected: Solidgate Payment Form
Timeline · 3 updates
  1. investigating Jun 05, 2025, 01:38 PM UTC

    We are currently experiencing a payment drop on the US payment form, which may affect users trying to complete transactions. Our technical team is investigating the issue to restore full functionality as quickly as possible, and we appreciate your patience during this time. We will provide further updates as necessary.

  2. identified Jun 05, 2025, 01:50 PM UTC

    The root cause has been found. Our technical team is working on restoring functionality.

  3. resolved Jun 05, 2025, 01:59 PM UTC

    Problem solved. Our team is actively investigating the impact. We will continue to monitor the situation and provide updates as needed.

Read the full incident report →

Major June 4, 2025

Mastercard has issue on their side with Mastercard Digital Enablement Service

Detected by Pingoru
Jun 04, 2025, 07:38 PM UTC
Resolved
Jun 04, 2025, 07:54 PM UTC
Duration
16m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
  1. monitoring Jun 04, 2025, 07:38 PM UTC

    We are currently experiencing an issue with Mastercard's MDES service. Our team is actively investigating the impact. We will continue to monitor the situation and provide updates as needed. Mastercard status page https://developer.mastercard.com/api-status

  2. resolved Jun 04, 2025, 07:54 PM UTC

    This incident has been resolved.

Read the full incident report →