Solidgate experienced a minor incident on April 1, 2026 affecting Reporting, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Reporting
Update timeline
- identified Apr 01, 2026, 03:07 PM UTC
We are currently experiencing an issue with subscriptions reporting API only. Payments are not affected and continue to process normally. Our team has identified the root cause and is actively working on a fix. We will provide the next update shortly.
- identified Apr 01, 2026, 03:17 PM UTC
The Reporting API is now fully operational. All services are performing normally.
- resolved Apr 01, 2026, 03:17 PM UTC
This incident has been resolved.