Solidgate incident
WorldPay callback responses are slower than expected.
Solidgate experienced a minor incident on February 12, 2026 affecting Providers \ Banks \ 3rd party integrations, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Providers \ Banks \ 3rd party integrations
Update timeline
- monitoring Feb 12, 2026, 08:18 PM UTC
We are experiencing delays in Worldpay callbacks. There is no financial risk associated with this issue. All statuses will be fixed on our side. Our team is actively communicating with the provider to resolve the issue as quickly as possible.
- monitoring Feb 12, 2026, 08:19 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 12, 2026, 08:46 PM UTC
Provider confirmed maintenance on their side. However, we are starting to see early signs of improvements.
- resolved Feb 12, 2026, 09:07 PM UTC
Maintenance on the provider side has finished. All callbacks have been processed and statuses are now synchronized.