Solidgate incident

Payment form Apple Pay payments issues

Minor Resolved View vendor source →

Solidgate experienced a minor incident on November 14, 2025 affecting Solidgate Payment Form, lasting 2h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2025, 02:52 PM UTC
Resolved
Nov 14, 2025, 05:19 PM UTC
Duration
2h 26m
Detected by Pingoru
Nov 14, 2025, 02:52 PM UTC

Affected components

Solidgate Payment Form

Update timeline

  1. investigating Nov 14, 2025, 02:52 PM UTC

    We are currently experiencing an issue with Apple Pay payments. Our team is investigating the root cause of the problem and working on restoring full functionality as quickly as possible. We'll post an update as soon as possible.

  2. monitoring Nov 14, 2025, 02:57 PM UTC

    The fix has been implemented, and we are now monitoring the results to ensure the issue is fully resolved.

  3. resolved Nov 14, 2025, 05:19 PM UTC

    This incident, involving Apple Pay payments from Payment Form and Payment Page, has been fully resolved by the team. The incident started at 14:37 UTC and ended at 14:53 UTC.