Solidgate incident

TrustPay has issue on their side

Major Resolved View vendor source →

Solidgate experienced a major incident on October 15, 2025 affecting Providers \ Banks \ 3rd party integrations, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 12:58 AM UTC
Resolved
Oct 15, 2025, 03:30 AM UTC
Duration
2h 32m
Detected by Pingoru
Oct 15, 2025, 12:58 AM UTC

Affected components

Providers \ Banks \ 3rd party integrations

Update timeline

  1. identified Oct 15, 2025, 12:58 AM UTC

    TrustPay has an issue on their side. We're currently experiencing issues with TrustPay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

  2. monitoring Oct 15, 2025, 02:12 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 15, 2025, 03:30 AM UTC

    This incident has been resolved.