Solidgate incident

Ethoca has issue on their side. No payment processing is affected.

Notice Resolved View vendor source →

Solidgate experienced a notice incident on January 14, 2026 affecting Providers \ Banks \ 3rd party integrations, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 06:23 PM UTC
Resolved
Jan 14, 2026, 07:01 PM UTC
Duration
38m
Detected by Pingoru
Jan 14, 2026, 06:23 PM UTC

Affected components

Providers \ Banks \ 3rd party integrations

Update timeline

  1. monitoring Jan 14, 2026, 06:23 PM UTC

    Our third-party chargeback prevention alert provider, Ethoca, is experiencing an issue on their end. Our team is actively investigating the matter and its impact and is in communication with the provider to resolve it.

  2. resolved Jan 14, 2026, 07:01 PM UTC

    This incident has been resolved.