Solidgate experienced a minor incident on February 14, 2026 affecting Subscription Service, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Subscription Service
Update timeline
- investigating Feb 14, 2026, 01:12 AM UTC
We are currently experiencing delays in subscription processing. Our team is actively working on resolving this as quickly as possible. We'll post an update as soon as possible.
- identified Feb 14, 2026, 02:43 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 14, 2026, 02:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 14, 2026, 04:05 AM UTC
The incident has been resolved, and subscription processing has returned to normal operation. Additional information will be shared soon.