Solidgate Outage History

Dlocal has an issue on their side. We're currently experiencing issues with Dlocal. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Paysafe has an issue on their side. We're currently experiencing issues with Paysafe. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

A network performance degradation at the cloud infrastructure provider (AWS) in the US between 10:56 and 11:11 UTC affected the availability of several acquiring partners. In rare cases, orders may have been impacted during this window. However, our routing and cascading redirected traffic to healthy providers, minimizing the effect. No action is required from merchants. All systems have recovered and are operating normally. We are monitoring closely and will post a final update within 60 minutes.

From 11:53 to 11:57 UTC, we observed degradation affecting the TSYS acquiring connection and Mastercard network token provisioning (SCOF/MDES), related to the ongoing US network degradation. Our cascading redirected affected acquiring traffic to healthy providers, and network token transactions automatically fell back to bank card tokens, so payment processing continued without interruption. No action is required from merchants. The affected services have recovered; we are monitoring closely and will provide a further update within 30 minutes.

Blik has an issue on their side. We're currently experiencing issues with Blik. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

We experienced delays in callback handling for card payment operations between approximately 12:19 UTC and 12:37 UTC today. The issue has been resolved, and all operations are now processing normally. We are continuing to monitor the system closely to ensure ongoing stability. During this period, settle, refund, and void operations were processing slower than normal, with some transactions taking over 30 seconds to complete.

Open Banking has an issue on their side. Our team is actively investigating the matter and its impact, and is in communication with the provider to resolve it.

We're experiencing potential faults in alternative payment method Blik processing. Our team is actively working on resolving this as quickly as possible. We'll post an update as soon as possible.

Paycom has an issue on their side. We're currently experiencing issues with Paycom. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Worldpay has an issue on their side. We're currently experiencing issues with Worldpay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Paycom has an issue on their side. We're currently experiencing issues with Paycom. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Adyen has an issue on their side. We're currently experiencing issues with Adyen. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

We are experiencing an issue affecting American Express (Amex) transactions processed through Adyen. The root cause has been identified on Adyen's side and we are working with them directly to resolve it. All other card schemes are operating normally. Affected merchants will be contacted directly.

We are experiencing an issue affecting American Express (Amex) transactions processed through Adyen. The root cause has been identified on Adyen's side and we are working with them directly to resolve it. All other card schemes are operating normally. Our team is adjusting routing where necessary to minimize impact. Affected merchants will be contacted directly.

Liqpay has an issue on their side. We're currently experiencing issues with Liqpay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

We are continuing to monitor for any further issues.

Nuvei has an issue on their side. We're currently experiencing issues with Nuvei. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Checkout has an issue on their side. We're currently experiencing issues with Checkout. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

Card payments were unavailable between 18:50 and 18:59 UTC due to a database failure. All systems are now operating normally. We are investigating the root cause and will follow up with an impact report including affected payments.

We experienced a brief, isolated issue affecting card payment processing. The number of impacted orders was very small. The situation has been resolved, and services are operating normally. A detailed summary will be shared directly with all affected accounts.

We are seeing delays in webhook notification delivery. All payments are processing successfully and all webhooks are being delivered — no events are being lost. No action is required from merchants. The situation has stabilized and we are actively monitoring. Delays were observed during time ranges: - 19:54 UTC - 20:09 UTC - 21:21 UTC - 21:26 UTC

JPMorgan has an issue on their side. We're currently experiencing issues with JPMorgan. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

LiqPay has an issue on their side. We're currently experiencing issues with LiqPay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.

A fix has been implemented and we are monitoring the results.