- Detected by Pingoru
- May 30, 2026, 08:17 PM UTC
- Resolved
- May 30, 2026, 11:05 PM UTC
- Duration
- 2h 48m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 3 updates
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monitoring May 30, 2026, 08:17 PM UTC
Liqpay has an issue on their side. We're currently experiencing issues with Liqpay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
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monitoring May 30, 2026, 11:04 PM UTC
We are continuing to monitor for any further issues.
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resolved May 30, 2026, 11:05 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 06:46 AM UTC
- Resolved
- May 12, 2026, 07:47 AM UTC
- Duration
- 1h 1m
Affected: Card PaymentsProviders \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring May 12, 2026, 06:46 AM UTC
Nuvei has an issue on their side. We're currently experiencing issues with Nuvei. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
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resolved May 12, 2026, 07:47 AM UTC
Issue involving our 3rd Party partner Nuvei, has been fully resolved. Issue started at 6:08 AM UTC and finished at 7:06:39 AM UTC. This issue has been fully resolved.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 06:06 PM UTC
- Resolved
- May 06, 2026, 06:25 PM UTC
- Duration
- 18m
Affected: Solidgate Payment Form
Timeline · 2 updates
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identified May 06, 2026, 06:06 PM UTC
We have identified a partial performance degradation affecting the payment form. A fix is actively being deployed. We will follow up separately with a list of affected orders. No action is required.
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resolved May 06, 2026, 06:25 PM UTC
The issue has been resolved. Impact was limited to the US region. The payment form is operating normally. The incident was active from 17:47 to 18:06 UTC. We will reach out directly to affected merchants with a list of impacted orders.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 07:42 PM UTC
- Resolved
- May 04, 2026, 09:02 PM UTC
- Duration
- 1h 20m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring May 04, 2026, 07:42 PM UTC
Checkout has an issue on their side. We're currently experiencing issues with Checkout. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
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resolved May 04, 2026, 09:02 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 07:07 PM UTC
- Resolved
- Apr 27, 2026, 07:36 PM UTC
- Duration
- 28m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 3 updates
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investigating Apr 27, 2026, 07:07 PM UTC
JPMorgan has an issue on their side. We're currently experiencing issues with JPMorgan. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
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identified Apr 27, 2026, 07:22 PM UTC
We have contacted JPMorgan directly and they have confirmed the issue is under active investigation. Merchants with JPMorgan-routed traffic may observe higher-than-normal decline rates. We are monitoring closely and will update as resolution progresses.
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resolved Apr 27, 2026, 07:36 PM UTC
JPMorgan experienced an outage on their end. Between approximately 6:55 PM and 7:30 PM UTC on April 27, 2026, JPMorgan's payment platform was returning 'error occurred' for valid requests, causing a significant disruption to payment processing. All systems are operating normally. Merchants with JPMorgan-routed traffic should no longer experience elevated decline rates. If you continue to experience any issues, please contact our support team.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 07:02 PM UTC
- Resolved
- Apr 20, 2026, 07:26 PM UTC
- Duration
- 23m
Affected: Card Payments
Timeline · 3 updates
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investigating Apr 20, 2026, 07:02 PM UTC
We're experiencing potential faults in card payments processing. Our team is actively working on resolving this as quickly as possible. We'll post an update as soon as possible.
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monitoring Apr 20, 2026, 07:16 PM UTC
Card payments were unavailable between 18:50 and 18:59 UTC due to a database failure. All systems are now operating normally. We are investigating the root cause and will follow up with an impact report including affected payments.
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resolved Apr 20, 2026, 07:26 PM UTC
This incident, involving card payments unavailability due to DB failure, has been fully resolved by the team. Incident started at 18:50:00 UTC and finished at 18:55:30 UTC. This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 01, 2026, 03:07 PM UTC
- Resolved
- Apr 01, 2026, 03:17 PM UTC
- Duration
- 10m
Affected: Reporting
Timeline · 3 updates
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identified Apr 01, 2026, 03:07 PM UTC
We are currently experiencing an issue with subscriptions reporting API only. Payments are not affected and continue to process normally. Our team has identified the root cause and is actively working on a fix. We will provide the next update shortly.
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identified Apr 01, 2026, 03:17 PM UTC
The Reporting API is now fully operational. All services are performing normally.
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resolved Apr 01, 2026, 03:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 09:58 AM UTC
- Resolved
- Mar 31, 2026, 09:59 AM UTC
- Duration
- 48s
Affected: Card Payments
Timeline · 2 updates
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monitoring Mar 31, 2026, 09:58 AM UTC
We experienced a brief, isolated issue affecting card payment processing. The number of impacted orders was very small. The situation has been resolved, and services are operating normally. A detailed summary will be shared directly with all affected accounts.
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resolved Mar 31, 2026, 09:59 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2026, 09:21 PM UTC
- Resolved
- Mar 26, 2026, 10:29 PM UTC
- Duration
- 1h 8m
Affected: Webhook
Timeline · 3 updates
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identified Mar 26, 2026, 09:30 PM UTC
We are seeing delays in webhook notification delivery. All payments are processing successfully and all webhooks will be delivered.
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monitoring Mar 26, 2026, 09:48 PM UTC
We are seeing delays in webhook notification delivery. All payments are processing successfully and all webhooks are being delivered — no events are being lost. No action is required from merchants. The situation has stabilized and we are actively monitoring. Delays were observed during time ranges: - 19:54 UTC - 20:09 UTC - 21:21 UTC - 21:26 UTC
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resolved Mar 26, 2026, 10:29 PM UTC
This incident, involving delays in webhook notification delivery, has been fully resolved by the team. All payments were processed successfully and all webhooks has been delivered — no events were lost. No action is required from merchants. Delays were observed during time ranges: - 19:54 UTC - 20:09 UTC - 21:21 UTC - 21:26 UTC - 21:35 UTC - 21:41 UTC
Read the full incident report →
- Detected by Pingoru
- Mar 15, 2026, 05:33 AM UTC
- Resolved
- Mar 15, 2026, 07:25 AM UTC
- Duration
- 1h 52m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring Mar 15, 2026, 05:33 AM UTC
JPMorgan has an issue on their side. We're currently experiencing issues with JPMorgan. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
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resolved Mar 15, 2026, 07:25 AM UTC
Issue involving our 3rd Party partner JPMorgan, has been fully resolved. Issue started at 05:03 UTC and finished at 07:05 UTC. This issue has been fully resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 24, 2026, 10:32 PM UTC
- Resolved
- Feb 25, 2026, 02:19 AM UTC
- Duration
- 3h 47m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring Feb 24, 2026, 10:32 PM UTC
LiqPay has an issue on their side. We're currently experiencing issues with LiqPay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
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resolved Feb 25, 2026, 02:19 AM UTC
LiqPay resolved the issue on their side at Feb 24, 2026 - 23:00 UTC.
Read the full incident report →
- Detected by Pingoru
- Feb 21, 2026, 09:05 PM UTC
- Resolved
- Feb 21, 2026, 09:05 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Feb 21, 2026, 09:22 PM UTC
We experienced an elevated error rate in APM payment processing due to a technical issue. This has now been resolved, and payment processing is operating normally again. Some users may have encountered difficulties completing transactions during the incident window — thank you for your patience, and please reach out if you notice any remaining impact.
Read the full incident report →
- Detected by Pingoru
- Feb 14, 2026, 01:12 AM UTC
- Resolved
- Feb 14, 2026, 04:05 AM UTC
- Duration
- 2h 52m
Affected: Subscription Service
Timeline · 4 updates
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investigating Feb 14, 2026, 01:12 AM UTC
We are currently experiencing delays in subscription processing. Our team is actively working on resolving this as quickly as possible. We'll post an update as soon as possible.
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identified Feb 14, 2026, 02:43 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Feb 14, 2026, 02:45 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 14, 2026, 04:05 AM UTC
The incident has been resolved, and subscription processing has returned to normal operation. Additional information will be shared soon.
Read the full incident report →
- Detected by Pingoru
- Feb 12, 2026, 08:18 PM UTC
- Resolved
- Feb 12, 2026, 09:07 PM UTC
- Duration
- 48m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 4 updates
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monitoring Feb 12, 2026, 08:18 PM UTC
We are experiencing delays in Worldpay callbacks. There is no financial risk associated with this issue. All statuses will be fixed on our side. Our team is actively communicating with the provider to resolve the issue as quickly as possible.
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monitoring Feb 12, 2026, 08:19 PM UTC
We are continuing to monitor for any further issues.
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monitoring Feb 12, 2026, 08:46 PM UTC
Provider confirmed maintenance on their side. However, we are starting to see early signs of improvements.
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resolved Feb 12, 2026, 09:07 PM UTC
Maintenance on the provider side has finished. All callbacks have been processed and statuses are now synchronized.
Read the full incident report →
- Detected by Pingoru
- Feb 10, 2026, 08:58 PM UTC
- Resolved
- Feb 10, 2026, 10:20 PM UTC
- Duration
- 1h 22m
Affected: Solidgate Payment Form
Timeline · 3 updates
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investigating Feb 10, 2026, 08:58 PM UTC
We are currently experiencing an issue on the Amazon Web Services (AWS) side that may impact payment form accessibility for up to 15% of requests. Our team is actively investigating and monitoring the situation. We will share updates as soon as more information becomes available.
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monitoring Feb 10, 2026, 09:56 PM UTC
Early signs of recovery observed on AWS side
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resolved Feb 10, 2026, 10:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 14, 2026, 06:23 PM UTC
- Resolved
- Jan 14, 2026, 07:01 PM UTC
- Duration
- 38m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring Jan 14, 2026, 06:23 PM UTC
Our third-party chargeback prevention alert provider, Ethoca, is experiencing an issue on their end. Our team is actively investigating the matter and its impact and is in communication with the provider to resolve it.
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resolved Jan 14, 2026, 07:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 13, 2026, 05:07 PM UTC
- Resolved
- Jan 13, 2026, 07:24 PM UTC
- Duration
- 2h 16m
Affected: Subscription Service
Timeline · 2 updates
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investigating Jan 13, 2026, 05:07 PM UTC
We're experiencing potential faults in Subscription service due to instabilities on our infrastructure provider's side. Our team is actively working on resolving this as quickly as possible. We will reprocess all subscriptions that are possible. We will provide further updates as necessary.
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resolved Jan 13, 2026, 07:24 PM UTC
We experienced partial AWS infrastructure unavailability, which resulted in delays in the delivery of certain events, subscription status updates, and webhook dispatches. Please note that payment processing continued to operate normally and was not affected by this incident. Any anomalies that may have occurred will be corrected. The root cause has been identified, and we are currently working on full resolution and implementing measures to prevent similar situations in the future. The incident started at 16:43 UTC and finished at 16:54 UTC. This incident has been resolved. Thank you for your understanding, and we apologize for any inconvenience this may have caused.
Read the full incident report →
- Detected by Pingoru
- Dec 05, 2025, 09:17 AM UTC
- Resolved
- Dec 05, 2025, 10:35 AM UTC
- Duration
- 1h 18m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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investigating Dec 05, 2025, 09:17 AM UTC
We have identified a widespread external technical issue, beginning on December 5, 2025, involving a major Cloudflare outage that is impacting several of our third-party service providers. As a result, a subset of customers may be experiencing intermittent disruptions or degraded performance for payment processing through affected payment methods. Our engineering teams are actively monitoring the situation and collaborating with our affected partners to mitigate the impact wherever possible. Please note that this event originates outside of our platform and influence. Our core systems remain fully operational. We will provide further updates as more information becomes available.
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resolved Dec 05, 2025, 10:35 AM UTC
The external technical issue related to the Cloudflare outage affecting several of our third-party service providers has now been fully resolved. All impacted services are operating normally again, and payment processing through previously affected payment methods has returned to standard performance levels. Our engineering teams have confirmed stability across all integrations, and no further impact is expected. Thank you for your patience while this incident was addressed.
Read the full incident report →
- Detected by Pingoru
- Nov 25, 2025, 09:32 PM UTC
- Resolved
- Nov 25, 2025, 11:23 PM UTC
- Duration
- 1h 50m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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identified Nov 25, 2025, 10:24 PM UTC
Worldpay has an issue on their side. We're currently experiencing issues with Worldpay. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it. https://status.worldpay.com/incidents/3mmvvdsk69kz
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resolved Nov 25, 2025, 11:23 PM UTC
Issue involving our 3rd Party partner Worldpay, has been resolved. Issue started at 21:32 UTC and finished at 22:23 UTC. This issue has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 08:34 PM UTC
- Resolved
- Nov 19, 2025, 04:47 AM UTC
- Duration
- 8h 13m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring Nov 18, 2025, 08:34 PM UTC
EPX has an issue on their side. We're currently experiencing issues with EPX. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
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resolved Nov 19, 2025, 04:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 12:20 PM UTC
- Resolved
- Nov 18, 2025, 05:56 PM UTC
- Duration
- 5h 35m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring Nov 18, 2025, 12:20 PM UTC
Cloudflare is experiencing an ongoing global infrastructure incident that began earlier today, affecting various internet services worldwide. Our team is actively monitoring the situation and will provide updates when necessary. For more information, please refer to Cloudflare's status page: https://www.cloudflarestatus.com/
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resolved Nov 18, 2025, 05:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 14, 2025, 02:52 PM UTC
- Resolved
- Nov 14, 2025, 05:19 PM UTC
- Duration
- 2h 26m
Affected: Solidgate Payment Form
Timeline · 3 updates
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investigating Nov 14, 2025, 02:52 PM UTC
We are currently experiencing an issue with Apple Pay payments. Our team is investigating the root cause of the problem and working on restoring full functionality as quickly as possible. We'll post an update as soon as possible.
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monitoring Nov 14, 2025, 02:57 PM UTC
The fix has been implemented, and we are now monitoring the results to ensure the issue is fully resolved.
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resolved Nov 14, 2025, 05:19 PM UTC
This incident, involving Apple Pay payments from Payment Form and Payment Page, has been fully resolved by the team. The incident started at 14:37 UTC and ended at 14:53 UTC.
Read the full incident report →
Critical November 5, 2025 - Detected by Pingoru
- Nov 05, 2025, 10:17 AM UTC
- Resolved
- Nov 10, 2025, 02:49 PM UTC
- Duration
- 5d 4h
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring Nov 05, 2025, 10:40 AM UTC
Blik has high error rates We're in touch with the provider and will provide an update as soon as the problem is resolved.
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resolved Nov 10, 2025, 02:49 PM UTC
Issue involving our 3rd Party partner Blik, has been fully resolved. Issue started at 2025-11-05 10:17 AM UTC and finished at 2025-11-10 11:30 AM UTC. This issue has been fully resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 23, 2025, 04:00 PM UTC
- Resolved
- Oct 23, 2025, 07:12 PM UTC
- Duration
- 3h 12m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring Oct 23, 2025, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Oct 23, 2025, 07:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 16, 2025, 05:35 PM UTC
- Resolved
- Oct 16, 2025, 08:44 PM UTC
- Duration
- 3h 9m
Affected: Providers \ Banks \ 3rd party integrations
Timeline · 2 updates
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monitoring Oct 16, 2025, 05:35 PM UTC
PayPal has an issue on their side. We're currently experiencing issues with PayPal. Our team is actively investigating the matter and impact, and is in communication with the provider to resolve it.
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resolved Oct 16, 2025, 08:44 PM UTC
This incident has been resolved.
Read the full incident report →
