Socure incident
RETROACTIVE: [SEV3] - Admin Dashboard Transaction Display Issue
Minor Vendor's status page →
Resolved on January 16, 2026, affecting Admin Dashboard.
Earlier today, between approximately 12:29 PM and 1:10 PM ET, an issue with the Admin Dashboard prevented users from viewing transactions. Transactions have since been displaying as expected. Apologies for the inconvenience. All Socure services are fully operational at this time.
Affected components
Admin Dashboard
Update timeline
- resolved Jan 16, 2026, 09:52 PM UTC
Earlier today, between approximately 12:29 PM and 1:10 PM ET, an issue with the Admin Dashboard prevented users from viewing transactions. Transactions have since been displaying as expected. Apologies for the inconvenience. All Socure services are fully operational at this time.
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