Socure incident

RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errors

Notice Resolved View vendor source →

Socure experienced a notice incident on October 18, 2026 affecting eCBSV and eCBSV, lasting –. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 07:33 PM UTC
Resolved
Oct 18, 2026, 07:33 PM UTC
Duration
–
Detected by Pingoru
Oct 18, 2026, 07:33 PM UTC

Affected components

eCBSVeCBSV

Update timeline

  1. resolved Oct 18, 2026, 07:33 PM UTC

    SSA experienced a service-impacting event that affected multiple applications and services, including the Electronic Consent Based Social Security Number Verification (eCBSV) service. A small number of transactions were affected as the disruption began at approximately 2:50PM (ET) on October 18, 2026, and was resolved at approximately 3:10PM (ET). Service has been restored, and eCBSV is operating normally at this time.