Socure incident

[SEV3] eCBSV API Outage Resulting in 5xx Errors

Resolved after 11 minutes, affecting eCBSV and eCBSV, on October 23, 2026.

resolved Oct 23, 2026, 09:12 PM UTC

At approximately 4:56 (ET), service has been restored and eCBSV is operating normally at this time. We apologize for any inconveniences this may have caused.

Started
Oct 23, 2026, 09:00 PM UTC
Resolved
Oct 23, 2026, 09:12 PM UTC
Duration
11m
Detected by Pingoru
Oct 23, 2026, 09:00 PM UTC

Affected components

eCBSVeCBSV

Update timeline

  1. monitoring Oct 23, 2026, 09:00 PM UTC

    SSA is currently experiencing a service-impacting event affecting multiple applications and services, including the Electronic Consent Based Social Security Number Verification (eCBSV) service. A small number of transactions are affected as the disruption was first noted at approximately 4:47 PM (ET) on October 23, 2026. We will share another update once we receive notice that service has been restored, and eCBSV is operating normally again.

  2. resolved Oct 23, 2026, 09:12 PM UTC

    At approximately 4:56 (ET), service has been restored and eCBSV is operating normally at this time. We apologize for any inconveniences this may have caused.

Your product runs on more than Socure

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →