Socure incident

Elevated 5XX errors for Watchlist

Minor Vendor's status page →

Resolved after 20 minutes, on March 20, 2026.

resolved Mar 20, 2026, 06:59 PM UTC

We experienced an issue that caused elevated 5xx errors impacting request for watchlist screening between 12:19 PM EDT until 1:50 PM EDT. (Only impacted Watchlist plus and Watchlist premier).

Started
Mar 20, 2026, 05:30 PM UTC
Resolved
Mar 20, 2026, 05:50 PM UTC
Duration
20m
Detected by Pingoru
Mar 20, 2026, 05:30 PM UTC

Update timeline

  1. resolved Mar 20, 2026, 06:59 PM UTC

    We experienced an issue that caused elevated 5xx errors impacting request for watchlist screening between 12:19 PM EDT until 1:50 PM EDT. (Only impacted Watchlist plus and Watchlist premier).

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