Resolved after 9 minutes, affecting Predictive DocV and Predictive DocV, on April 21, 2026.
The issue has been resolved and services are now operating normally. Thank you for your patience while our team worked to address this.
Affected components
Update timeline
- identified Apr 21, 2026, 11:17 PM UTC
DocV mobile app users may experience an issue where the app becomes stuck on a loading spinner during launch within the web view, preventing access. This only impacts certain users, specifically those using app configurations that rely on a web view. Our team is actively investigating and will provide updates as more information becomes available.
- monitoring Apr 21, 2026, 11:22 PM UTC
Our team has implemented a fix and is actively monitoring its performance to ensure the issue is fully resolved.
- resolved Apr 21, 2026, 11:27 PM UTC
The issue has been resolved and services are now operating normally. Thank you for your patience while our team worked to address this.
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