Resolved on June 4, 2026, affecting RiskOS.
On June 3, 2026, at 12:50 AM ET, a subset of RiskOS customers experienced degraded functionality affecting evaluation processing, API responses, and portions of the RiskOS user interface. The issue was caused by an internal configuration error that impacted the availability of certain application capabilities. Evaluation processing and API functionality were restored by 5:00 AM ET on June 3, 2026, and case list consistency was fully restored by 5:00 AM ET on June 4, 2026. We are actively implementing additional validation controls and monitoring enhancements to help prevent similar incidents in the future. We sincerely apologize for the disruption and appreciate your patience while we worked to resolve the issue.
Affected components
Update timeline
- resolved Jun 04, 2026, 04:28 PM UTC
On June 3, 2026, at 12:50 AM ET, a subset of RiskOS customers experienced degraded functionality affecting evaluation processing, API responses, and portions of the RiskOS user interface. The issue was caused by an internal configuration error that impacted the availability of certain application capabilities. Evaluation processing and API functionality were restored by 5:00 AM ET on June 3, 2026, and case list consistency was fully restored by 5:00 AM ET on June 4, 2026. We are actively implementing additional validation controls and monitoring enhancements to help prevent similar incidents in the future. We sincerely apologize for the disruption and appreciate your patience while we worked to resolve the issue.
Your product runs on more than Socure
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services