Is Socialbakers down?

Last checked 2m ago
Current status
Socialbakers is reporting minor issues

Active incident: Actively investigating recent Node.js and eMudhra Security Disclosures.

Socialbakers is reporting minor issues right now (last checked 2m ago). Active incident: Actively investigating recent Node.js and eMudhra Security Disclosures.

Real-time Socialbakers status, recent outages, and incident history: pulled directly from Socialbakers's official status page at status.socialbakers.com every 5 minutes. Pingoru tracks 14 Socialbakers services and has captured 4 incidents in the last 90 days (99.45% uptime). Get email, Slack, Discord, or webhook alerts the moment Socialbakers reports a new incident, free for 3 monitors, no credit card.

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Socialbakers uptime 99.45% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 6d 15h
    Started Oct 27, 2026, 12:47 AM UTC
    Timeline · 2 updates
    • investigating · Oct 27, 2026, 12:47 AM UTC

      We are aware of two recently disclosed security issues and are actively investigating whether and how they affect our products, services and infrastructure: • Node.js October 2026 security releases: fixes for multiple vulnerabilities, including several rated High (https://nodejs.org/en/blog/vulnerability/october-2026-security-releases) • eMudhra intermediate certificate compromise: compromised CA keys that could allow forged certificates (https://blog.cloudflare.com/emudhra-certificate-compromise/) We will share updates as our assessment progresses and will contact affected customers directly if action is required.

    • monitoring · Oct 27, 2026, 02:45 AM UTC

      We are aware of two recently disclosed security issues and are actively investigating whether and how they affect our products, services and infrastructure: • Node.js: https://Node.js October 2026 security releases: fixes for multiple vulnerabilities, including several rated High (https://nodejs.org/en/blog/vulnerability/october-2026-security-releases) • eMudhra intermediate certificate compromise: compromised CA keys that could allow forged certificates (https://blog.cloudflare.com/emudhra-certificate-compromise/) We will share updates as our assessment progresses and will contact affected customers directly if action is required.

    Latest: We are aware of two recently disclosed security issues and are actively investigating whether and how they affect our products, services and infrastructure: • Node.js: https://Node…

Recent outages & incidents

Past 90 days
  1. Resolved 3h 49m
    Started Oct 29, 2026, 05:56 PM UTC · Resolved Oct 29, 2026, 09:46 PM UTC
    Agent
    Timeline · 4 updates
    • identified · Oct 29, 2026, 05:56 PM UTC

      We are aware of an issue affecting email processing for some customers in Emplifi Agent. Our team is actively investigating and working to resolve it. We apologize for the disruption and will provide further updates as more information becomes available.

    • identified · Oct 29, 2026, 07:17 PM UTC

      Our engineering team is continuing to investigate the email processing issue in Emplifi Agent. The impact remains limited to a few customers, primarily in the non-SSO PCEmail environment. We apologize for the ongoing disruption and will share further updates as more information becomes available.

    • monitoring · Oct 29, 2026, 08:00 PM UTC

      We’ve taken action to restore email processing in Emplifi Agent, and emails are now being processed. Our team is monitoring as the backlog clears. We’ll share another update once processing has fully normalized. We apologize for the disruption.

    • resolved · Oct 29, 2026, 09:46 PM UTC

      The issue affecting email processing in Emplifi Agent has been resolved. We have confirmed that emails are being sent successfully and will continue monitoring to ensure stability. We apologize for the disruption and thank you for your patience.

    Latest: The issue affecting email processing in Emplifi Agent has been resolved. We have confirmed that emails are being sent successfully and will continue monitoring to ensure stability.…

  2. Resolved 1h 4m
    Started Oct 05, 2026, 03:49 PM UTC · Resolved Oct 05, 2026, 04:53 PM UTC
    Knowledge
    Timeline · 2 updates
    • identified · Oct 05, 2026, 03:49 PM UTC

      At this time Knowledge is experiencing an intermittent error when editing Topic Responses. We have informed the third party service involved, and they are actively working to resolve the issue. We will send an update when we have verified that it is working.

    • resolved · Oct 05, 2026, 04:53 PM UTC

      The issue was resolved.

    Latest: The issue was resolved.

  3. Resolved 3h 37m
    Started Sep 04, 2026, 06:48 PM UTC · Resolved Sep 04, 2026, 10:26 PM UTC
    Ratings & Reviews
    Timeline · 2 updates
    • investigating · Sep 04, 2026, 06:48 PM UTC

      We are currently investigating elevated error rates and slower response times affecting the Turnto SFTP Server Our engineering team is actively looking into the root cause and working to restore optimal performance.

    • resolved · Sep 04, 2026, 10:26 PM UTC

      The issue affecting the TurnTo SFTP server has been resolved. The endpoint is operational. We apologize for any inconvenience this may have caused.

    Latest: The issue affecting the TurnTo SFTP server has been resolved. The endpoint is operational. We apologize for any inconvenience this may have caused.

See the full Socialbakers outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Socialbakers outage history →

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Incident record

Since April 2026 · incident.io · 14 components checked every 5 minutes
24incidents recorded
24last 12 months
4last 90 days
25 daystypical duration, 12 months

The longest incident in the last year, Maintenance: Scheduled Maintenance on Emplifi Bot on January 21, 2026, ran for 91 days. 49 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Publisher6
  • Agent2
  • Community2
  • Knowledge2
  • Ratings & Reviews2

Latest incidents

  • Emplifi Agent – Email Processing Issue October 29, 2026 · 4 hours · major outage

    We are aware of an issue affecting email processing for some customers in Emplifi Agent. Our team is actively investigating and working to resolve it. We…

  • Actively investigating recent Node.js and eMudhra Security Disclosures October 27, 2026 · still open · degraded service

    We are aware of two recently disclosed security issues and are actively investigating whether and how they affect our products, services and infrastructure: •…

  • Degraded Performance on Emplifi Knowledge October 5, 2026 · 64 minutes · major outage

    At this time Knowledge is experiencing an intermittent error when editing Topic Responses. We have informed the third party service involved, and they are…

Outage history

Past 90 days · 4 incidents View full outage history →