Is Socialbakers down?

Status: Investigating Meta is currently experiencing difficulties affecting functionality across Facebook, Instagram, Threads, and WhatsApp; including Publishing, Analytics, and Community. These issues began to surface at approximately 15:40 CEST on June 12. Our engineering team is actively investigating and coordinating with META to confirm the root cause and assess the impact. Affected components Unified Analytics (Partial outage) Publisher (Partial outage) Community (Partial outage)

Status: Monitoring We are continuing to monitor the Meta platform incident closely and coordinate with relevant parties. We'll provide updates as soon as possible. Thank you for your patience. Affected components Publisher (Partial outage) Community (Partial outage) Unified Analytics (Partial outage)

Status: Resolved The service outage affecting Emplifi Publisher, Community, and Unified Analytics has been resolved. Affected components Unified Analytics (Operational) Publisher (Operational) Community (Operational)

Status: Investigating We are experiencing WhatsApp publishing issues in Community. We have escalated the issue to META Support. We will provide updates as soon as we have more information from META. Affected components Community (Degraded performance)

Status: Investigating Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situation. Affected components Community (Degraded performance)

Status: Monitoring Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situation. Affected components Community (Degraded performance)

Status: Monitoring Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situation. Affected components Community (Degraded performance)

Status: Monitoring Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situa Affected components Community (Operational)

Status: Monitoring Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situation. Affected components Community (Operational)

Status: Resolved Meta has confirmed that they have fixed the underlying issue affecting WhatsApp connections. We apologize for any inconvenience this may have caused. Affected components Community (Operational)

Status: Identified We are currently investigating a device detection issue that has caused lower than expected data collection for some traffic. Our engineering team has identified the root cause and is working on a fix to restore normal collection levels as quickly as possible. We will continue to share updates as progress is made. Affected components VoC (Partial outage)

Status: Resolved The incident has now been resolved. Our engineering team implemented a fix for the device detection issue. All missing respondents have also been restored successfully. We appreciate your patience while we worked through this issue. Affected components VoC (Operational)

Status: Identified We're aware of an issue with the Meta API that may cause video publishing failures on Facebook. Retrying the action typically resolves the problem. We've escalated the issue to Meta and will update this page once resolved Affected components Publisher (Degraded performance)

Status: Resolved The incident involving Facebook publishing has now been restored, and posts are once again being published successfully. We apologize for any inconvenience this may have caused. Affected components Publisher (Operational)

Status: Investigating We are aware of a disruption impacting some customers’ ability to access and use the Emplifi Agent SSO site. Our team is currently investigating the issue as a priority. We will provide an update as soon as more information becomes available. Thank you for your patience and understanding. Affected components Agent (Degraded performance)

Status: Monitoring The disruption impacting some customers’ ability to access and use the Emplifi Agent SSO site has now been resolved. Our team is continuing to carefully monitor the environment to ensure stability. Thank you for your patience and understanding. Affected components Agent (Operational)

Status: Resolved The outage impacting the Emplifi Agent SSO site has been fully resolved. Following a couple of days of monitoring, system performance has stabilized and returned to expected levels. The root cause was identified as a configuration inconsistency that led to unexpected errors. The necessary fixes have been applied, and the issue is no longer occurring. We will continue to proactively monitor the environment to ensure sustained stability. Thank you for your continued patience and understanding. Affected components Agent (Operational)