SMTP2GO incident

Delayed emails AU region (appearing as "Processed")

Notice Resolved View vendor source →

SMTP2GO experienced a notice incident on July 1, 2025 affecting Email sending (SMTP service), lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 04:05 AM UTC
Resolved
Jul 01, 2025, 06:15 AM UTC
Duration
2h 9m
Detected by Pingoru
Jul 01, 2025, 04:05 AM UTC

Affected components

Email sending (SMTP service)

Update timeline

  1. monitoring Jul 01, 2025, 04:05 AM UTC

    A small number of customers based in AU may be experiencing delays (emails held as "Processed"). Our team has identified and taken action to resolve this, with the mail queue clearing now. We're continuing to monitor.

  2. resolved Jul 01, 2025, 06:15 AM UTC

    This incident has been resolved.