SMTP2GO incident

Display Issue of Processed Emails

Notice Resolved View vendor source →

SMTP2GO experienced a notice incident on August 8, 2025 affecting Member Dashboard, lasting 10h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2025, 01:29 PM UTC
Resolved
Aug 09, 2025, 12:26 AM UTC
Duration
10h 57m
Detected by Pingoru
Aug 08, 2025, 01:29 PM UTC

Affected components

Member Dashboard

Update timeline

  1. investigating Aug 08, 2025, 01:29 PM UTC

    We are currently experiencing an issue where some emails are incorrectly shown as “Processed” in the activity feed, even though they have been successfully delivered. This is a display-only issue and does not impact actual email delivery. Our development team has been informed.

  2. monitoring Aug 08, 2025, 10:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 09, 2025, 12:26 AM UTC

    This incident has been resolved.