Smobilpay incident

Performance degradation affecting MTN CASHIN\DEPOT service.

Resolved after 20 minutes, affecting MTN Mobile Money, on November 3, 2026.

monitoring Nov 03, 2026, 04:07 PM UTC

🎉SMOBILPAY UPDATE Dear Partners, We are pleased to inform you that the MTN MoMo Cash-In service has been restored and is now operating normally. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

Started
Nov 03, 2026, 04:07 PM UTC
Resolved
Nov 03, 2026, 04:28 PM UTC
Duration
20m
Detected by Pingoru
Nov 03, 2026, 04:07 PM UTC

Affected components

MTN Mobile Money

Update timeline

  1. monitoring Nov 03, 2026, 04:07 PM UTC

    🎉SMOBILPAY UPDATE Dear Partners, We are pleased to inform you that the MTN MoMo Cash-In service has been restored and is now operating normally. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

  2. resolved Nov 03, 2026, 04:28 PM UTC

    This incident has been resolved.

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