Smobilpay incident

Performance degradation affecting Orange Money Cash In service.

Ongoing since 10:09 AM UTC, affecting Orange Money.

monitoring Nov 02, 2026, 10:09 AM UTC

⚠️ SMOBILPAY UPDATE Dear Partners, Please be informed that the Orange Money Cash-In service is currently experiencing failures due to a technical issue. Our teams are working to restore normal service as soon as possible. We will keep you informed as soon as the service is back to normal. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

Started
Nov 02, 2026, 10:09 AM UTC
Resolved
Ongoing
Duration
● 1h 12m
Detected by Pingoru
Nov 02, 2026, 10:09 AM UTC

Affected components

Orange Money

Update timeline

  1. monitoring Nov 02, 2026, 10:09 AM UTC

    ⚠️ SMOBILPAY UPDATE Dear Partners, Please be informed that the Orange Money Cash-In service is currently experiencing failures due to a technical issue. Our teams are working to restore normal service as soon as possible. We will keep you informed as soon as the service is back to normal. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

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