Smobilpay incident

Performance degradation affecting Orange Money RCA service.

Ongoing since 02:09 PM UTC, affecting Orange Money.

identified Oct 27, 2026, 02:09 PM UTC

Dear Partners, Please be informed that the Orange Money RCA service is currently experiencing failures due to a technical issue. Our teams are investigating and working to restore normal service as soon as possible. We will keep you informed as soon as the service is back to normal. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

Started
Oct 27, 2026, 02:09 PM UTC
Resolved
Ongoing
Duration
● 59m
Detected by Pingoru
Oct 27, 2026, 02:09 PM UTC

Affected components

Orange Money

Update timeline

  1. identified Oct 27, 2026, 02:09 PM UTC

    Dear Partners, Please be informed that the Orange Money RCA service is currently experiencing failures due to a technical issue. Our teams are investigating and working to restore normal service as soon as possible. We will keep you informed as soon as the service is back to normal. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

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