Smobilpay incident

Performance degradation affecting Orange service.

Ongoing since 09:59 AM UTC, affecting Orange Money and Orange Money : Collections.

monitoring Oct 30, 2026, 09:59 AM UTC

⚠️ SMOBILPAY UPDATE Dear Partners, Please be informed that the Orange Money Cash-In and Cash-Out services are currently experiencing failures due to a technical issue. Our teams are investigating and working to restore normal service as soon as possible. We will keep you informed as soon as the services are back to normal. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

Started
Oct 30, 2026, 09:59 AM UTC
Resolved
Ongoing
Duration
● 6m
Detected by Pingoru
Oct 30, 2026, 09:59 AM UTC

Affected components

Orange MoneyOrange Money : Collections

Update timeline

  1. monitoring Oct 30, 2026, 09:59 AM UTC

    ⚠️ SMOBILPAY UPDATE Dear Partners, Please be informed that the Orange Money Cash-In and Cash-Out services are currently experiencing failures due to a technical issue. Our teams are investigating and working to restore normal service as soon as possible. We will keep you informed as soon as the services are back to normal. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

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