Smobilpay incident

Performance degradation affecting Eneo postpaid service.

Ongoing since 11:56 AM UTC, affecting ENEO Bills.

monitoring Oct 28, 2026, 11:56 AM UTC

SMOBILPAY UPDATE Dear Partners, Please be informed that the ENEO Postpaid service is currently unavailable due to a technical issue. Our teams are working to restore it as soon as possible. We will keep you informed as soon as the service is back online. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

Started
Oct 28, 2026, 11:56 AM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
Oct 28, 2026, 11:56 AM UTC

Affected components

ENEO Bills

Update timeline

  1. monitoring Oct 28, 2026, 11:56 AM UTC

    SMOBILPAY UPDATE Dear Partners, Please be informed that the ENEO Postpaid service is currently unavailable due to a technical issue. Our teams are working to restore it as soon as possible. We will keep you informed as soon as the service is back online. For any questions or assistance, please contact us at 📧 [email protected] Thank you for your patience and understanding. Best regards, The Smobilpay Support Team

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