SmartTech incident

Slowness loading lessons in My Library

Minor Resolved View vendor source →

SmartTech experienced a minor incident on September 15, 2026 affecting Creating and editing lessons and Delivering lessons and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 02:33 PM UTC
Resolved
Sep 15, 2026, 03:14 PM UTC
Duration
41m
Detected by Pingoru
Sep 15, 2026, 02:33 PM UTC

Affected components

Creating and editing lessonsDelivering lessonsLesson PreviewsLink sharing

Update timeline

  1. identified Sep 15, 2026, 02:33 PM UTC

    The issue has been identified and the infrastructure is scaling to resolve the problem.

  2. monitoring Sep 15, 2026, 02:46 PM UTC

    The API requests are working now as expected, we remain monitoring to ensure that the system continues behaving as normal

  3. resolved Sep 15, 2026, 03:14 PM UTC

    This incident has been resolved.