SmartTech incident
Video search is unavailable in SMART iQ and Notebook
Major Vendor's status page →
Resolved after 1 hour 32 minutes, affecting Access to Lumio and collaborative features and Video web search, on August 4, 2026.
This incident has been resolved. Video search is working in iQ and Notebook again. We apologize for the service disruption.
Affected components
Access to Lumio and collaborative featuresVideo web search
Update timeline
- investigating Aug 04, 2026, 04:16 PM UTC
We are currently investigating an issue where search services are not available in Notebook or iQ
- identified Aug 04, 2026, 04:41 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 04, 2026, 05:48 PM UTC
This incident has been resolved. Video search is working in iQ and Notebook again. We apologize for the service disruption.
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