Is SmartTech down?
Last checked 6m agoNo incidents right now.
SmartTech is operational right now. Last checked 6m ago; the most recent incident resolved 3d ago.
Real-time SmartTech status, recent outages, and incident history — pulled directly from SmartTech's official status page at https://status.smarttech.com every 5 minutes. Pingoru tracks 33 SmartTech services and has captured 6 incidents in the last 90 days (99.46% uptime). Get email, Slack, Discord, or webhook alerts the moment SmartTech reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Creating and editing lessonsDelivering lessonsStudents joining live lessons
Timeline · 2 updates
- monitoring · Sep 04, 2026, 03:51 PM UTC
we have had a connectivity issue to one of our Firebase shards that has affected the ability of users to start new sessions and editing lessons which should be resolved now. We remain monitoring the situation to confirm that the incident doesn't reproduce again.
- resolved · Sep 05, 2026, 01:59 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Purchasing Lumio subscription via credit card
Timeline · 4 updates
- identified · Aug 07, 2026, 04:28 AM UTC
We have identified an issue where purchases of Lumio via credit card will fail to apply the correct entitlement to the purchaser even though the purchase flow is completed. We are retroactively applying the correct entitlements to recent purchases, and are preparing a complete fix.
- monitoring · Aug 07, 2026, 07:50 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Aug 07, 2026, 07:51 PM UTC
We are continuing to monitor for any further issues.
- resolved · Aug 10, 2026, 03:03 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Access to Lumio and collaborative featuresVideo web search
Timeline · 3 updates
- investigating · Aug 04, 2026, 04:16 PM UTC
We are currently investigating an issue where search services are not available in Notebook or iQ
- identified · Aug 04, 2026, 04:41 PM UTC
The issue has been identified and a fix is being implemented.
- resolved · Aug 04, 2026, 05:48 PM UTC
This incident has been resolved. Video search is working in iQ and Notebook again. We apologize for the service disruption.
Latest: This incident has been resolved. Video search is working in iQ and Notebook again. We apologize for the service disruption.
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- Firebase shard connectivity issue ResolvedStarted Sep 04, 2026, 03:51 PM UTC · Resolved Sep 05, 2026, 01:59 AM UTC · 10h 8m
- Started Aug 07, 2026, 04:28 AM UTC · Resolved Aug 10, 2026, 03:03 PM UTC · 3d 10h
- Started Aug 04, 2026, 04:16 PM UTC · Resolved Aug 04, 2026, 05:48 PM UTC · 1h 32m