SmartBear incident

AlertSite: AlertSite UXM Dashboard Unavailability

Critical Ongoing View vendor source →

SmartBear is currently experiencing a critical incident affecting UXM Dashboard and UXM Document Manager and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 10:38 AM UTC
Resolved
Ongoing
Duration
● 2h 53m
Detected by Pingoru
May 28, 2026, 10:38 AM UTC

Affected components

UXM DashboardUXM Document ManagerUXM Account Summary

Update timeline

  1. investigating May 28, 2026, 10:38 AM UTC

    We are currently experiencing an issue affecting AlertSite UXM dashboard availability. Our team is actively investigating. We will provide updates as the situation progresses

  2. identified May 28, 2026, 12:25 PM UTC

    The issue has been identified and the team is working through recovery efforts.