Silverflow incident

Degradation of Scheme Fee Estimate Service

Ongoing since 12:32 PM UTC, affecting Reporting.

identified Nov 03, 2026, 01:31 PM UTC

The root cause of the degradation of service affecting the Scheme Fee Estimate service has been identified. Our team is actively applying a fix to restore full functionality. Further updates will follow shortly.

Started
Nov 03, 2026, 12:32 PM UTC
Resolved
Ongoing
Duration
● 1h 9m
Detected by Pingoru
Nov 03, 2026, 12:32 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Nov 03, 2026, 12:32 PM UTC

    We are currently investigating reports of degradation of service affecting the Scheme Fee Estimate service. Some requests are returning server errors. Our engineering team is actively looking into the root cause. We will provide an update as soon as more information is available.

  2. identified Nov 03, 2026, 01:31 PM UTC

    The root cause of the degradation of service affecting the Scheme Fee Estimate service has been identified. Our team is actively applying a fix to restore full functionality. Further updates will follow shortly.

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