Is Silverflow down?
Last checked 2h agoActive incident: Degraded service for Reconciliation Details of AMEX transac…
Silverflow is reporting a partial outage right now (last checked 2h ago). Some components are affected; others remain operational.
Real-time Silverflow status, recent outages, and incident history: pulled directly from Silverflow's official status page at status.silverflow.com every 5 minutes. Pingoru tracks 1 Silverflow service and has captured 4 incidents in the last 90 days (94.44% uptime). Get email, Slack, Discord, or webhook alerts the moment Silverflow reports a new incident, free for 3 monitors, no credit card.
Active incident 1
- Silverflow
Timeline · 2 updates
- investigating · Oct 19, 2026, 11:43 AM UTC
Status: Investigating We are currently investigating reports of degradation of service affecting Reconciliation Details for AMEX Transactions. Our engineering team is actively looking into the root cause. We will provide an update as soon as more information is available. Affected components Silverflow (Degraded performance)
- investigating · Oct 20, 2026, 09:19 AM UTC
Status: Investigating We are continuing to investigate degraded service from AMEX that is impacting Reconciliation Details. We are actively communicating with AMEX about the issue and will share an update as soon as more information is available Affected components Silverflow (Degraded performance)
Latest: Status: Investigating We are continuing to investigate degraded service from AMEX that is impacting Reconciliation Details. We are actively communicating with AMEX about the issue …
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Recent outages & incidents
Past 90 days- Silverflow
Timeline · 2 updates
- monitoring · Oct 20, 2026, 09:09 AM UTC
Status: Monitoring We are actively monitoring degraded service with the 3DS service due to an increased response time from the Visa and Mastercard DS response. We will continue to monitor performance before marking this incident fully resolved. Affected components Silverflow (Degraded performance)
- resolved · Oct 20, 2026, 12:09 PM UTC
Status: Resolved The issue affecting the 3DS Service has been fully resolved, and response times have returned to pre-incident levels. Thank you for your patience. If you continue to experience any residual issues, please contact support. Affected components Silverflow (Operational)
Latest: Status: Resolved The issue affecting the 3DS Service has been fully resolved, and response times have returned to pre-incident levels. Thank you for your patience. If you continue …
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- Silverflow
Timeline · 6 updates
- investigating · Oct 15, 2026, 07:28 AM UTC
Status: Investigating We are currently investigating reports of degradation of service affecting clearing of Visa transactions. Our engineering team is actively looking into the root cause. We will provide an update as soon as more information is available. Affected components Silverflow (Degraded performance)
- investigating · Oct 15, 2026, 07:42 AM UTC
Status: Investigating Customer can observe a high number of corrections as a side-effect of this incident. The advice is to hold off processing these corrections for the time being. Affected components Silverflow (Degraded performance)
- identified · Oct 15, 2026, 08:34 AM UTC
Status: Identified The root cause of the degradation of service affecting clearing of Visa transactions has been identified. Our team is actively applying a fix to restore full functionality. The customers should go ahead with processing the corrections issued. Settlement delays up to two days will be observed for the affected transactions. Affected components Silverflow (Degraded performance)
- monitoring · Oct 15, 2026, 09:35 AM UTC
Status: Monitoring We have restored the functionality and we are in the process of resubmitting the affected clearing records. We are closely monitoring the status of these records and we are in touch with Visa to ensure the correct processing of these records, to avoid further delays in settlement. Affected components Silverflow (Degraded performance)
- monitoring · Oct 15, 2026, 12:59 PM UTC
Status: Monitoring We have verified that the clearing functionality is fully restored and the resubmitted records have been cleared. We will continue with the resubmit process and monitor the outcome. Affected components Silverflow (Operational)
- resolved · Oct 16, 2026, 09:40 AM UTC
Status: Resolved We have addressed all affected clearing records. Any possible settlement delays will be addressed directly with the relevant customers. Affected components Silverflow (Operational)
Latest: Status: Resolved We have addressed all affected clearing records. Any possible settlement delays will be addressed directly with the relevant customers. Affected components Silverf…
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Timeline · 2 updates
- identified · Sep 25, 2026, 03:04 PM UTC
Status: Identified The root cause of the delay in providing Mastercard SettlementDetails and ReconciliationDetails has been identified. Mastercard failed to deliver one cycle of TN70 files, resulting in large differences for Network Funds Transfers with Funds Transfer Date between 09/24–09/29. Our team is actively working with Mastercard to apply a fix and restore full functionality.
- resolved · Sep 25, 2026, 09:16 PM UTC
Status: Resolved Files missing from Mastercard have been received and processed successfully.
Latest: Status: Resolved Files missing from Mastercard have been received and processed successfully.
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See the full Silverflow outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since October 2026 · incident.io · 1 component checked every 5 minutesThe longest incident in the last year, Degraded service for Clearing Visa transactions on October 15, 2026, ran for 26 hours.
Most affected components, last 12 months
- Silverflow3
Latest incidents
- Degraded performance for the 3DS Service
Status: Monitoring We are actively monitoring degraded service with the 3DS service due to an increased response time from the Visa and Mastercard DS response.…
- Degraded service for Reconciliation Details of AMEX transactions
Status: Investigating We are currently investigating reports of degradation of service affecting Reconciliation Details for AMEX Transactions. Our engineering…
- Degraded service for Clearing Visa transactions
Status: Investigating We are currently investigating reports of degradation of service affecting clearing of Visa transactions. Our engineering team is…
- Started Oct 20, 2026, 09:09 AM UTC · Resolved Oct 20, 2026, 12:09 PM UTC · 2h 59m
- Started Oct 19, 2026, 11:43 AM UTC · ● 2d 17h
- Started Oct 15, 2026, 07:28 AM UTC · Resolved Oct 16, 2026, 09:40 AM UTC · 1d 2h
- Started Sep 25, 2026, 03:04 PM UTC · Resolved Sep 25, 2026, 09:16 PM UTC · 6h 12m