Silverflow incident

Degraded service for Reconciliation Details of AMEX transactions

Silverflow is currently experiencing a major incident affecting Silverflow, which began 3d ago. The vendor's full update timeline is below.

Started
Oct 19, 2026, 11:43 AM UTC
Resolved
Ongoing
Duration
● 2d 14h
Detected by Pingoru
Oct 19, 2026, 11:43 AM UTC

Affected components

Silverflow

Update timeline

  1. investigating Oct 19, 2026, 11:43 AM UTC

    Status: Investigating We are currently investigating reports of degradation of service affecting Reconciliation Details for AMEX Transactions. Our engineering team is actively looking into the root cause. We will provide an update as soon as more information is available. Affected components Silverflow (Degraded performance)

  2. investigating Oct 20, 2026, 09:19 AM UTC

    Status: Investigating We are continuing to investigate degraded service from AMEX that is impacting Reconciliation Details. We are actively communicating with AMEX about the issue and will share an update as soon as more information is available Affected components Silverflow (Degraded performance)