Shopify incident
Some merchants encountering error messages within their admins or on checkout pages
Resolved after 38 minutes, affecting Admin and Checkout and 1 more, on November 7, 2026.
Between 00:38 and 01:05 UTC, we experienced some intermittent issues with Admin, Storefront, Checkout Cart pages and Point of Sale. A fix was implemented at 01:05 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
Affected components
Update timeline
- investigating Nov 07, 2026, 01:02 AM UTC
Merchants may experience issues when trying to access the Shopify Checkout, Cart, Admin and Storefronts intermittently.
- identified Nov 07, 2026, 01:15 AM UTC
We've identified the problem causing intermittent issues impacting storefront, admins and some checkout pages and we're working on a solution.
- monitoring Nov 07, 2026, 01:21 AM UTC
This issue has been resolved and is being monitored.
- resolved Nov 07, 2026, 01:40 AM UTC
Between 00:38 and 01:05 UTC, we experienced some intermittent issues with Admin, Storefront, Checkout Cart pages and Point of Sale. A fix was implemented at 01:05 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
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