ShipStation Outage History

ShipStation is up right now

There were 12 ShipStation outages since February 18, 2026 totaling 625h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.shipstation.com

Minor April 21, 2026

ShipStation

Detected by Pingoru
Apr 21, 2026, 02:30 AM UTC
Resolved
Apr 21, 2026, 06:36 PM UTC
Duration
16h 5m
Affected: ShipStationCompanion API V1Companion API V2
Timeline · 3 updates
  1. identified Apr 21, 2026, 02:30 AM UTC

    ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

  2. identified Apr 21, 2026, 03:28 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 21, 2026, 06:36 PM UTC

    This incident has been resolved

Read the full incident report →

Minor April 8, 2026

Degraded Performance: Orders Page Loading & Imports

Detected by Pingoru
Apr 08, 2026, 09:29 PM UTC
Resolved
Apr 09, 2026, 01:13 PM UTC
Duration
15h 44m
Affected: ShipStation
Timeline · 2 updates
  1. investigating Apr 08, 2026, 09:29 PM UTC

    We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality

  2. resolved Apr 09, 2026, 01:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2026

Issues Creating Labels using Canada Post by ShipStation

Detected by Pingoru
Apr 08, 2026, 07:54 PM UTC
Resolved
Apr 14, 2026, 08:51 PM UTC
Duration
6d
Affected: ShipStation
Timeline · 2 updates
  1. investigating Apr 08, 2026, 07:54 PM UTC

    We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.

  2. resolved Apr 14, 2026, 08:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 1, 2026

Performance Issues

Detected by Pingoru
Apr 01, 2026, 12:04 PM UTC
Resolved
Apr 01, 2026, 02:12 PM UTC
Duration
2h 7m
Affected: ShipStation
Timeline · 3 updates
  1. investigating Apr 01, 2026, 12:04 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 01, 2026, 02:11 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 01, 2026, 02:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 20, 2026

Woocommerce 500 error

Detected by Pingoru
Mar 20, 2026, 07:22 PM UTC
Resolved
Mar 25, 2026, 07:08 PM UTC
Duration
4d 23h
Affected: Marketplace Integrations
Timeline · 2 updates
  1. investigating Mar 20, 2026, 07:22 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 25, 2026, 07:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026

ShipStation Slowness

Detected by Pingoru
Mar 16, 2026, 03:31 PM UTC
Resolved
Mar 25, 2026, 07:11 PM UTC
Duration
9d 3h
Affected: ShipStation
Timeline · 2 updates
  1. investigating Mar 16, 2026, 03:31 PM UTC

    ShipStation is aware of the technical issues impacting the ShipStation Platform with batches and allocation. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!

  2. resolved Mar 25, 2026, 07:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 9, 2026

12 Month API Key Generation

Detected by Pingoru
Mar 09, 2026, 03:53 PM UTC
Resolved
Mar 09, 2026, 09:09 PM UTC
Duration
5h 15m
Affected: Companion API V1
Timeline · 4 updates
  1. identified Mar 09, 2026, 03:53 PM UTC

    We are aware of an issue impacting users ability to generate v1 API keys with an expiration date set to 12 months. The cause has been identified, and we expect a fix to be released later today.

  2. monitoring Mar 09, 2026, 08:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 09, 2026, 08:49 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 09, 2026, 09:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026

Amazon Performance Issues

Detected by Pingoru
Mar 05, 2026, 09:45 PM UTC
Resolved
Mar 06, 2026, 06:17 PM UTC
Duration
20h 32m
Affected: Amazon US
Timeline · 2 updates
  1. monitoring Mar 05, 2026, 09:45 PM UTC

    We are aware of Amazon's performance issues affecting Stores and Order imports. Visit the Amazon Status Page

  2. resolved Mar 06, 2026, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026

Carrier Issues - Canada Post

Detected by Pingoru
Feb 27, 2026, 04:35 PM UTC
Resolved
Feb 27, 2026, 09:44 PM UTC
Duration
5h 9m
Affected: ShipStationCanada Post
Timeline · 2 updates
  1. investigating Feb 27, 2026, 04:35 PM UTC

    ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

  2. resolved Feb 27, 2026, 09:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 27, 2026

Amazon Shipping Printing Issue

Detected by Pingoru
Feb 27, 2026, 04:30 PM UTC
Resolved
Mar 02, 2026, 04:46 PM UTC
Duration
3d
Affected: ShipStation
Timeline · 2 updates
  1. investigating Feb 27, 2026, 04:30 PM UTC

    ShipStation Engineers are aware of the technical issues impacting ShipStation's integration with Amazon Shipping. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience!

  2. resolved Mar 02, 2026, 04:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 20, 2026

Rate Latency

Detected by Pingoru
Feb 20, 2026, 06:38 PM UTC
Resolved
Feb 20, 2026, 08:56 PM UTC
Duration
2h 18m
Affected: ShipStationCarrier Integrations
Timeline · 3 updates
  1. identified Feb 20, 2026, 06:38 PM UTC

    We are currently investigating issues causing slowdown in pulling rates for ShipStation Carriers - our team is working to resolve the issue.

  2. monitoring Feb 20, 2026, 08:45 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Feb 20, 2026, 08:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 18, 2026

Login Issues

Detected by Pingoru
Feb 18, 2026, 07:18 PM UTC
Resolved
Feb 18, 2026, 08:36 PM UTC
Duration
1h 18m
Affected: ShipStation
Timeline · 2 updates
  1. investigating Feb 18, 2026, 07:18 PM UTC

    ShipStation is investigating reports of login issues.

  2. resolved Feb 18, 2026, 08:36 PM UTC

    This incident has been resolved.

Read the full incident report →

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