ShipStation incident

APC Overnight - "Collection Address Requires Phone Number"

Resolved after 47 minutes, affecting Carrier Integrations, on September 10, 2026.

investigating Sep 10, 2026, 10:06 AM UTC

APC have informed us of a known issue regarding error "Please enter a phone number: Collection PhoneNumber" We are currently investigating this in further detail.

Started: Sep 10, 2026, 10:06 AM UTC
Resolved: Sep 10, 2026, 10:54 AM UTC
Duration: 47m
Detected by Pingoru: Sep 10, 2026, 10:06 AM UTC

Affected components

Carrier Integrations

Update timeline

investigating Sep 10, 2026, 10:06 AM UTC

APC have informed us of a known issue regarding error "Please enter a phone number: Collection PhoneNumber" We are currently investigating this in further detail.
resolved Sep 10, 2026, 10:54 AM UTC

This incident has been resolved.

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