ShipStation incident

9/17/26 ShipStation Connect degraded performance

Minor Resolved View vendor source →

ShipStation experienced a minor incident on September 17, 2026 affecting ShipStation, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2026, 05:08 PM UTC
Resolved
Sep 17, 2026, 09:04 PM UTC
Duration
3h 55m
Detected by Pingoru
Sep 17, 2026, 05:08 PM UTC

Affected components

ShipStation

Update timeline

  1. investigating Sep 17, 2026, 05:08 PM UTC

    We are currently investigating reports regarding ShipStation Connect disconnecting and reconnecting.

  2. monitoring Sep 17, 2026, 08:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2026, 09:04 PM UTC

    This incident has been resolved.