ShipStation experienced a minor incident on August 21, 2025 affecting ShipStation, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 21, 2025, 06:40 PM UTC
ShipStation is aware of the technical issues impacting the Shopify integration. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
- investigating Aug 21, 2025, 06:48 PM UTC
ShipStation is aware of the external technical issues impacting the Shopify integration. We will continue to monitor the problem and update you as soon as there is new information. Thank you for your patience!
- resolved Aug 21, 2025, 07:43 PM UTC
Thank you for your patience while our integrators worked to resolve your issues. Please update your Shopify store to clear the store error. Thank you for your patience and understanding.