ShipStation incident

Marketplace Issues - Shopify

Minor Resolved View vendor source →

ShipStation experienced a minor incident on August 29, 2025 affecting ShipStation and Shopify, lasting 7d 4h. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 05:02 PM UTC
Resolved
Sep 05, 2025, 09:47 PM UTC
Duration
7d 4h
Detected by Pingoru
Aug 29, 2025, 05:02 PM UTC

Affected components

ShipStationShopify

Update timeline

  1. monitoring Aug 29, 2025, 05:02 PM UTC

    ShipStation is aware that there is an issue affecting some Shopify store order imports. This is affecting a small portion of our users, and we’re diligently working to ensure all store connections are restored as soon as possible. Thank you for your patience!

  2. resolved Sep 05, 2025, 09:47 PM UTC

    This incident has been resolved.