ShipStation experienced a major incident on September 23, 2025 affecting ShipStation, lasting 3d 4h. The incident has been resolved; the full update timeline is below.
Affected components
ShipStation
Update timeline
- investigating Sep 23, 2025, 03:03 PM UTC
ShipStation is currently seeing issues in which some users are unable to log in to their account. We are currently investigating this.
- investigating Sep 25, 2025, 08:31 PM UTC
ShipStation Engineers are continuing to work on a permanent fix for login issues impacting our platform. We appreciate your patience and will update as soon we have more information.
- resolved Sep 26, 2025, 07:48 PM UTC
This incident has been resolved.