Resolved after 26 minutes, affecting 3rd Party Services and Insights (Insights — Primary Data Center), on October 21, 2026.
We’ve identified an issue affecting orders coming through the PeopleVox (PVX) integration, starting at approximately 3:30am AEDT today. Merchants using PVX may be experiencing failures when orders sync or attempt to book with carriers. Our team is actively investigating the root cause and will share an update as soon as we have more information.
Affected components
Update timeline
- investigating Oct 21, 2026, 11:13 PM UTC
We’ve identified an issue affecting orders coming through the PeopleVox (PVX) integration, starting at approximately 3:30am AEDT today. Merchants using PVX may be experiencing failures when orders sync or attempt to book with carriers. Our team is actively investigating the root cause and will share an update as soon as we have more information.
Your product runs on more than Shippit
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.