Shippit experienced a minor incident on October 19, 2026 affecting 3rd Party Services and Insights (Primary Data Center), lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
3rd Party ServicesInsights (Primary Data Center)
Update timeline
- identified Oct 19, 2026, 05:44 AM UTC
We’re currently experiencing intermittent delays and timeouts when generating shipping quotes for TNT. During this time, TNT may not appear as an available option for some quote requests. This does not affect order processing, other carrier options remain available. We’ve identified the issue as originating from TNT’s systems and have escalated it directly with them. We’ll post an update once we have more information or the issue is resolved.