Shippit experienced a minor incident on September 27, 2026 affecting 3rd Party Services and Insights (Primary Data Center), lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
3rd Party ServicesInsights (Primary Data Center)
Update timeline
- identified Sep 27, 2026, 11:16 PM UTC
We're currently investigating an issue affecting Hunter Express and ASCAP shipments. Some merchants may experience delays or failures when booking or manifesting orders with these carriers. This appears to be linked to an ongoing incident with our carrier provider, Transvirtual. We'll provide a further update as soon as we have more information.