Is ShipHero down?
Last checked 8m agoNo incidents right now.
ShipHero is operational right now. Last checked 8m ago; the most recent incident resolved 9d ago.
Real-time ShipHero status, recent outages, and incident history — pulled directly from ShipHero's official status page at https://status.shiphero.com every 5 minutes. Pingoru tracks 9 ShipHero services and has captured 4 incidents in the last 90 days (99.32% uptime). Get email, Slack, Discord, or webhook alerts the moment ShipHero reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Label Printing
Timeline · 2 updates
- identified · Jul 22, 2026, 06:15 PM UTC
Veho is down within ShipHero due to an API change and has been disabled from quoting. We'll re-enable when we confirm the Veho integration is back to fully functioning.
- resolved · Jul 22, 2026, 08:12 PM UTC
Veho is re-enabled and back online
Latest: Veho is re-enabled and back online
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- ShipHero Mobile App
Timeline · 4 updates
- investigating · Jul 10, 2026, 03:33 PM UTC
We are investigating reports from barcode scans not registering during the picking process in the mobile app.
- identified · Jul 10, 2026, 03:47 PM UTC
The issue has been identified and we're currently implementing a fix.
- monitoring · Jul 10, 2026, 03:56 PM UTC
A fix has been deployed to the Mobile App and we are Monitoring the results. If you ran into this issue, please do one of the following: 1. Fully close the app and reopen it, or, 2. Switch users (PIN) and log back in. This should resolve the scanning error. If you still see the error after that, please let support know your app version and device.
- resolved · Jul 10, 2026, 04:21 PM UTC
The incident has been resolved. If you ran into this issue, please do one of the following: 1. Fully close the app and reopen it, or, 2. Switch users (PIN) and log back in. This should resolve the scanning error. If you still see the error after that, please let support know your app version and device. Thank you.
Latest: The incident has been resolved. If you ran into this issue, please do one of the following: 1. Fully close the app and reopen it, or, 2. Switch users (PIN) and log back in. This sh…
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- Label Printing
Timeline · 3 updates
- investigating · Jun 26, 2026, 05:28 PM UTC
Our monitoring and alerting tools detected an issue with FedEx's API at approximately 12:06pm EST (2026-06-26). Our carrier team contacted FedEx and they confirmed they are investigating an intermittent issue with their API. We recommend monitoring both ShipHero Status Page and FedEx to stay informed on progress.
- investigating · Jun 26, 2026, 08:06 PM UTC
We are monitoring the FedEx API issue and have observed an intermittent behavior with the API issue. ShipHero recommends contacting FedEx support for updates if impacted and continuing to monitor FedEx and ShipHero Status pages.
- resolved · Jun 27, 2026, 12:29 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Store Integrations
Timeline · 3 updates
- investigating · Jun 03, 2026, 02:27 PM UTC
ShipHero's internal monitoring reported elevated error rates from Shopify affecting some API requests. ShipHero Customers may experience intermittent issues with inventory updates, inventory synchronization, and/or order retrieval. For additional information we recommend subscribing and checking the Shopify Status page (https://www.shopifystatus.com/). We will continue to monitor the health of this connection and report status.
- monitoring · Jun 03, 2026, 02:50 PM UTC
ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval operations are currently processing normally. For additional information, we recommend subscribing to and checking the Shopify Status page (https://www.shopifystatus.com/). We will continue to monitor the health of this integration and reporting status.
- resolved · Jun 03, 2026, 03:56 PM UTC
ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval operations are processing normally. Shopify has also marked this incident as resolved. We will continue to monitor the health of this connection through our standard monitoring processes. For additional information regarding this incident, please refer to the Shopify Status page (https://www.shopifystatus.com/).
Latest: ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval op…
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- Veho is down and has been disabled ResolvedStarted Jul 22, 2026, 06:15 PM UTC · Resolved Jul 22, 2026, 08:12 PM UTC · 1h 57m
- Started Jul 10, 2026, 03:33 PM UTC · Resolved Jul 10, 2026, 04:21 PM UTC · 48m
- FedEx API Intermittent Issue ResolvedStarted Jun 26, 2026, 05:28 PM UTC · Resolved Jun 27, 2026, 12:29 AM UTC · 7h 1m
- Shopify / ShipHero - API Requests ResolvedStarted Jun 03, 2026, 02:50 PM UTC · Resolved Jun 03, 2026, 03:56 PM UTC · 1h 6m