Is ShipHero down?

Last checked 8m ago
Current status
ShipHero is up

No incidents right now.

Official status page: https://status.shiphero.com · Polled every 5 minutes · 9 components tracked

ShipHero is operational right now. Last checked 8m ago; the most recent incident resolved 9d ago.

Real-time ShipHero status, recent outages, and incident history — pulled directly from ShipHero's official status page at https://status.shiphero.com every 5 minutes. Pingoru tracks 9 ShipHero services and has captured 4 incidents in the last 90 days (99.32% uptime). Get email, Slack, Discord, or webhook alerts the moment ShipHero reports a new incident — free for 5 monitors, no credit card.

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ShipHero uptime 99.32% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 57m
    Started Jul 22, 2026, 06:15 PM UTC · Resolved Jul 22, 2026, 08:12 PM UTC
    Label Printing
    Timeline · 2 updates
    • identified · Jul 22, 2026, 06:15 PM UTC

      Veho is down within ShipHero due to an API change and has been disabled from quoting. We'll re-enable when we confirm the Veho integration is back to fully functioning.

    • resolved · Jul 22, 2026, 08:12 PM UTC

      Veho is re-enabled and back online

    Latest: Veho is re-enabled and back online

  2. Resolved 48m
    Started Jul 10, 2026, 03:33 PM UTC · Resolved Jul 10, 2026, 04:21 PM UTC
    ShipHero Mobile App
    Timeline · 4 updates
    • investigating · Jul 10, 2026, 03:33 PM UTC

      We are investigating reports from barcode scans not registering during the picking process in the mobile app.

    • identified · Jul 10, 2026, 03:47 PM UTC

      The issue has been identified and we're currently implementing a fix.

    • monitoring · Jul 10, 2026, 03:56 PM UTC

      A fix has been deployed to the Mobile App and we are Monitoring the results. If you ran into this issue, please do one of the following: 1. Fully close the app and reopen it, or, 2. Switch users (PIN) and log back in. This should resolve the scanning error. If you still see the error after that, please let support know your app version and device.

    • resolved · Jul 10, 2026, 04:21 PM UTC

      The incident has been resolved. If you ran into this issue, please do one of the following: 1. Fully close the app and reopen it, or, 2. Switch users (PIN) and log back in. This should resolve the scanning error. If you still see the error after that, please let support know your app version and device. Thank you.

    Latest: The incident has been resolved. If you ran into this issue, please do one of the following: 1. Fully close the app and reopen it, or, 2. Switch users (PIN) and log back in. This sh…

  3. Resolved 7h 1m
    Started Jun 26, 2026, 05:28 PM UTC · Resolved Jun 27, 2026, 12:29 AM UTC
    Label Printing
    Timeline · 3 updates
    • investigating · Jun 26, 2026, 05:28 PM UTC

      Our monitoring and alerting tools detected an issue with FedEx's API at approximately 12:06pm EST (2026-06-26). Our carrier team contacted FedEx and they confirmed they are investigating an intermittent issue with their API. We recommend monitoring both ShipHero Status Page and FedEx to stay informed on progress.

    • investigating · Jun 26, 2026, 08:06 PM UTC

      We are monitoring the FedEx API issue and have observed an intermittent behavior with the API issue. ShipHero recommends contacting FedEx support for updates if impacted and continuing to monitor FedEx and ShipHero Status pages.

    • resolved · Jun 27, 2026, 12:29 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 6m
    Started Jun 03, 2026, 02:50 PM UTC · Resolved Jun 03, 2026, 03:56 PM UTC
    Store Integrations
    Timeline · 3 updates
    • investigating · Jun 03, 2026, 02:27 PM UTC

      ShipHero's internal monitoring reported elevated error rates from Shopify affecting some API requests. ShipHero Customers may experience intermittent issues with inventory updates, inventory synchronization, and/or order retrieval. For additional information we recommend subscribing and checking the Shopify Status page (https://www.shopifystatus.com/). We will continue to monitor the health of this connection and report status.

    • monitoring · Jun 03, 2026, 02:50 PM UTC

      ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval operations are currently processing normally. For additional information, we recommend subscribing to and checking the Shopify Status page (https://www.shopifystatus.com/). We will continue to monitor the health of this integration and reporting status.

    • resolved · Jun 03, 2026, 03:56 PM UTC

      ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval operations are processing normally. Shopify has also marked this incident as resolved. We will continue to monitor the health of this connection through our standard monitoring processes. For additional information regarding this incident, please refer to the Shopify Status page (https://www.shopifystatus.com/).

    Latest: ShipHero's internal monitoring is no longer reporting elevated error rates from Shopify affecting API requests. Inventory updates, inventory synchronization, and order retrieval op…

Outage history

Past 90 days · 4 incidents View full outage history →