Resolved after 7 hours 48 minutes, affecting Label Printing, on September 28, 2026.
USPS is currently experiencing instability with their payment authorization API. Some accounts may sporadically see 401 errors when quoting or printing USPS labels. Please do not reconnect your USPS account, as this will fully disconnect the carrier and prevent you from shipping. Your connection is healthy on our side and service will resume automatically once USPS resolves the issue. We're monitoring and will update as soon as we have news.
Affected components
Update timeline
- identified Sep 28, 2026, 03:06 PM UTC
USPS is currently experiencing instability with their payment authorization API. Some accounts may sporadically see 401 errors when quoting or printing USPS labels. Please do not reconnect your USPS account, as this will fully disconnect the carrier and prevent you from shipping. Your connection is healthy on our side and service will resume automatically once USPS resolves the issue. We're monitoring and will update as soon as we have news.
- resolved Sep 28, 2026, 10:55 PM UTC
We have not seen any errors in the last 4 hours so closing this status.
Your product runs on more than ShipHero
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.