Is SheerID down?

Last checked 8m ago
Current status
SheerID is up

No incidents right now.

Official status page: https://sheerid.statuspage.io · Polled every 5 minutes · 8 components tracked

SheerID is operational right now. Last checked 8m ago; the most recent incident resolved 10d ago.

Real-time SheerID status, recent outages, and incident history — pulled directly from SheerID's official status page at https://sheerid.statuspage.io every 5 minutes. Pingoru tracks 8 SheerID services and has captured 3 incidents in the last 90 days (98.75% uptime). Get email, Slack, Discord, or webhook alerts the moment SheerID reports a new incident — free for 5 monitors, no credit card.

Users who monitor SheerID also follow these Identity Management services: JumpCloud Dropbox Sign Ping Identity MobileIron GBG Onfido Persona Identities Thycotic Beyond Identity Ekata View all 6,000+ providers
SheerID uptime 98.75% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started Jul 21, 2026, 06:17 PM UTC · Resolved Jul 21, 2026, 05:30 PM UTC
    Timeline · 1 update
    • resolved · Jul 21, 2026, 06:17 PM UTC

      Our reporting and management service, my.sheerid.com, was unavailable for approximately 15 minutes. This also caused downtime with our manual doc review system. The problem was addressed, the system has returned to normal, and traffic is being monitored.

    Latest: Our reporting and management service, my.sheerid.com, was unavailable for approximately 15 minutes. This also caused downtime with our manual doc review system. The problem was add…

  2. Resolved 18m
    Started May 29, 2026, 11:15 PM UTC · Resolved May 29, 2026, 11:34 PM UTC
    APIStudent programsMilitary programsFirst Responder programsFaculty programsMedical programs
    Timeline · 3 updates
    • investigating · May 29, 2026, 11:15 PM UTC

      We are investigating reports of increased API latency and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests.

    • monitoring · May 29, 2026, 11:21 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · May 29, 2026, 11:34 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved
    Started May 08, 2026, 03:52 PM UTC · Resolved May 08, 2026, 02:30 AM UTC
    Timeline · 1 update
    • resolved · May 08, 2026, 03:52 PM UTC

      A cloud service provider caused increased latency across verification services. While the services remained operational and verifications processed, some customers may have experienced longer-than-usual wait times.

    Latest: A cloud service provider caused increased latency across verification services. While the services remained operational and verifications processed, some customers may have experie…

Outage history

Past 90 days · 3 incidents View full outage history →
  • Started Jul 21, 2026, 06:17 PM UTC · Resolved Jul 21, 2026, 05:30 PM UTC ·
  • Started May 29, 2026, 11:15 PM UTC · Resolved May 29, 2026, 11:34 PM UTC · 18m
  • Started May 08, 2026, 03:52 PM UTC · Resolved May 08, 2026, 02:30 AM UTC ·