SheerID Outage History

SheerID is up right now

There were 2 SheerID outages since February 10, 2026 totaling 1h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://sheerid.statuspage.io

Minor April 13, 2026

Increased API latency

Detected by Pingoru
Apr 13, 2026, 02:06 PM UTC
Resolved
Apr 13, 2026, 02:10 PM UTC
Duration
3m
Affected: APIStudent programsMilitary programsFirst Responder programsFaculty programsMedical programs
Timeline · 2 updates
  1. investigating Apr 13, 2026, 02:06 PM UTC

    We are investigating reports of increased API latency and will provide updates as we resolve the issue. Some customers may notice delays when submitting verification requests.

  2. resolved Apr 13, 2026, 02:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 10, 2026

System degradation: Document review

Detected by Pingoru
Feb 10, 2026, 01:18 AM UTC
Resolved
Feb 10, 2026, 02:18 AM UTC
Duration
1h
Affected: Student programsMilitary programsFirst Responder programsFaculty programsMedical programs
Timeline · 3 updates
  1. identified Feb 10, 2026, 01:18 AM UTC

    We have discovered an issue causing delays for document review.

  2. monitoring Feb 10, 2026, 01:25 AM UTC

    A fix has been rolled out, we are currently monitoring.

  3. resolved Feb 10, 2026, 02:18 AM UTC

    This incident has been resolved.

Read the full incident report →

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