SheerID incident

Increased API latency - This is a continuation/recurrence of the issue resolved earlier today.

Minor Resolved View vendor source →

SheerID experienced a minor incident on October 14, 2026 affecting API, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 04:33 PM UTC
Resolved
Oct 14, 2026, 05:04 PM UTC
Duration
30m
Detected by Pingoru
Oct 14, 2026, 04:33 PM UTC

Affected components

API

Update timeline

  1. investigating Oct 14, 2026, 04:33 PM UTC

    SheerID is investigating additional instances of increased API latency following resolution of today's earlier incident. Some customers may notice delays when submitting verification requests.

  2. resolved Oct 14, 2026, 05:04 PM UTC

    This incident has been resolved.