SheerID incident
Verification forms and My.SheerID.com degraded performance
Minor Vendor's status page →
Resolved after 20 minutes, affecting MySheerID and Reporting and 1 more, on October 29, 2026.
The fix was live as of around 22:03 UTC. After a monitoring period, it is now considered resolved.
Affected components
MySheerIDReportingStudent programsMilitary programsFirst Responder programsFaculty programsMedical programs
Update timeline
- monitoring Oct 29, 2026, 10:03 PM UTC
The cause has been identified and the fix has rolled out. We are monitoring the fix. Shoppers who got an error should reload the form and try again. The failed attempts didn't save anything, so data loss is not expected.
- resolved Oct 29, 2026, 10:24 PM UTC
The fix was live as of around 22:03 UTC. After a monitoring period, it is now considered resolved.
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