Shakepay incident
Card authorization problems / API performance degraded
Minor Vendor's status page →
Resolved after 55 minutes, affecting Interac e-Transfer funding and Interac e-Transfer cashouts and 1 more, on October 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Interac e-Transfer fundingInterac e-Transfer cashoutsWebsiteBitcoin fundingBitcoin cashoutsBuy and sellMobile appsEthereum fundingEthereum cashoutsAuthentication
Update timeline
- investigating Oct 22, 2026, 08:51 PM UTC
We are currently investigating this issue.
- identified Oct 22, 2026, 09:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 22, 2026, 09:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2026, 09:47 PM UTC
This incident has been resolved.
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