Shakepay incident

Service Outage

Major Resolved View vendor source →

Shakepay experienced a major incident on October 6, 2026 affecting Interac e-Transfer funding and Interac e-Transfer cashouts and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 05:33 PM UTC
Resolved
Oct 06, 2026, 06:35 PM UTC
Duration
1h 2m
Detected by Pingoru
Oct 06, 2026, 05:33 PM UTC

Affected components

Interac e-Transfer fundingInterac e-Transfer cashoutsWire transfer funding

Update timeline

  1. investigating Oct 06, 2026, 05:33 PM UTC

    We are experiencing degraded performance on e-transfers and wires

  2. monitoring Oct 06, 2026, 05:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 06, 2026, 06:35 PM UTC

    This incident has been resolved.