Shakepay incident

e-Transfer Delayed

Minor Resolved View vendor source →

Shakepay experienced a minor incident on October 9, 2026 affecting Interac e-Transfer funding, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 04:42 PM UTC
Resolved
Oct 09, 2026, 06:08 PM UTC
Duration
1h 25m
Detected by Pingoru
Oct 09, 2026, 04:42 PM UTC

Affected components

Interac e-Transfer funding

Update timeline

  1. investigating Oct 09, 2026, 04:42 PM UTC

    Some of our service providers are currently experiencing issues. We’re assessing the impact on our services and will share updates here as we learn more.

  2. investigating Oct 09, 2026, 04:43 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 09, 2026, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 09, 2026, 06:08 PM UTC

    This incident has been resolved.